While I agree that it shouldn't happen, let's face it. Doctors are human. They are not perfect. Expecting perfection is just unrealistic, not to mention unsafe in itself. The extra stress that it puts on the doctors, who are already under tremendous stress, would only lead to more mistakes, not less.
Take into account that I work in a hospital. I see everyday someone on the medical team make some kind of mistake, even if it is as simple as mischarting something. Expecting the type of perfection will only lead to people covering up their mistakes, as has been done in the past to avoid punishment.
The JACHO commission has changed their reporting systems to become more of a learning system. They use the incident reports to review regulations at the hospitals, expect the hospital to create new training/policies to limit the same mistakes in the future.
We have an issue going on now where a nurse made a med error. It wasn't on a critical med, but the nurse who made the error reported it attempting to own up to the mistake, not someone else. They are now under suspension as opposed to being retrained or trying to figure out why the error occured. That will only lead to people not reporting the mistakes made, fear of reprisal.
Heh, it's a good day when your company makes another $35,000 for your mistake. Or as my next door neighbor found out on her death bed, the surgery you don't have could save your life. Sometimes what you have isn't as serious as what you end up with.
Sorry, but if a mistake is made the person making the mistake should be under investigation! That is a human life the mistake was made on, not some tree branch!
I would like to know why the hospital can expect an additional $35,000 to correct their own mistakes. Usually, when in a store, if a customer breaks something, they have just bought it. The physical and emotional trama of a patient learning their doctor and his staff left tools or trash inside of them should also have consequences for that doctor and his/her staff. THAT IS UNEXCUSABLE, I dont care how "human" a doctor is, if he/she cant do his/her job in an OR, then perhaps a different specialty is in order. One that doesnt entail cutting into another human being, but merely diagnosis and preventative care.
Here's a simple solution; have one medical technician to keep track of all the instruments, sponges, etc.; that would be their only task. If his/her count doesn't tally BEFORE closing then the surgeon needs to find it. The additional cost of having one extra person to do this should save the hospital and Dr. thousands of dollars and save the patients the agony caused by errors.
I recently had surgery in which I was given a local anesthetic. The doctor and nurse talked about their favorite tv program they had watched the night before instead of being quiet and paying attention to what they were doing. If this is typical in an operating room, then no wonder instruments and surgical sponges, etc. are left behind. When medical personnel are doing a procedure, their entire focus should be on what they are doing and on that patient. There is no excuse for anything being left inside a patient. A friend's daughter had surgery. An instrument was left inside of her. She had to have surgery, of course, to remove it, just days after having had her first surgery. This is inexcusable!
If a person is in engineering or retail or any other commercial/government business, and if your boss caught you "socializing" while "doing your work", instead of focusing on that project needing completion, believe me, there are consequences that will be met out. If it is routine/habitual, first the reviews get trashed and eventually you get replaced by someone who will focus and produce.
I understand the frustration of everyone here. Of course no one wants any complication in a surgery or proceedure. Many complain that their doctors act like they are gods, yet you expect them to be gods and never to make a mistake, never to act human! Yes, many mistakes are unexcusable. However, this is a culture where whenever someone admits to the slightest mistake-even if it does no harm to the patient-the book is thrown at them. In such a culture, mistakes can never be addressed and the reasons behind them corrected-those who make them can never be educated and retrained if necessary because everyone is so defensive and fearful of their jobs and their licenses. Probably most mistakes are never even reported due to these fears as well as the fears of lawsuits. I'm not saying that patients should not sue when a lawsuit is warranted-they should absolutely have that right. It's just that the whole system is so punitive right now. I'm not a doctor, so I don't know about leaving instruments behind in surgeries; but I am in the medical field. Some patients hold the threat of a lawsuit over your head like a club the entire time you treat them. I don't know how that is supposed to help better their treatment-it only makes me more cautious about trying different things. Also I might tend to be more likely to stop treatment sooner if it was not having the desired affect right away out of concern for being sued for billing them and not helping them or accused of making them worse. Not saying they shouldn't have the right to sue me if it is appropriate; just that it shouldn't be held over my head as a threat all the time-not if I am to treat my patients properly. (Fortunately, the vast majority of patients don't do that.)
Having said all that, it does seem like there would be a way to keep track of the instruments and sponges used in a surgery, especially if they were all counted. I've had patients point out to me that I forgot some part of treatment (I'm human), and I always say, "Wow, you're right! Thank goodness you reminded me. Always tell me if I do that, okay? And please ask if you have questions." When they give me info from the internet, I consider it. Hey, I'M not god!
Wow that's scary. I remember when I had my C-section, one of the nurses kept counting out loud. I didn't know why she was counting and it was driving me CRAZY (I was on all sorts of medication so I was kind of delirious lol) My mom told me afterwards that the nurse was counting the number of sponges that went in and the number that came out so that they could tell if any were left inside. Smart practice. Makes sense.
If a person has to have another operation or procedure, or stay days longer, due to an error by the surgical team, the hospital should not charge the patient! I would definitely fight that.
In an OR no other business should be on discussion, concenstration should be on the operation one member of staff should be there for only checking the equipments etc before, during and after the procedure. It's always better to be safe than sorry.
You say you work in a hospital and you are that uncaring? You try to pass it all of as "Doctors are human and they make mistakes?" That's a load and you know it. Doctors don't get the luxury of making mistakes. When they make a mistake, it kills somebody or it costs them so much money that they wish they were dead. I highly suggest you look for another line of work since you quite obviously do NOT belong in the healthcare field, even if it is just cleaning toilets in the hospital lobby.
If you are talking to me, what makes you so sure that I'm uncaring? Have you ever tried to work with a sword hanging over your neck? I wish you could ask any of my patients if they thought I cared for them. When an employee needed PT, they typically came to me for treatment; I also was typically assigned to treat the doctors-whose referrals we always needed. I cared very much for my patients and gave every one of them the best care I could possibly give them no matter how they acted towards me. I have had patients grab my rear, cop a feel (they were NOT confused-with a confused patient, of course, they can't help it), threaten to get me fired, one wote her congressman to complain despite the fact that I had given her special one-on-one care, and literally scream at me in front of all the other patients-sometimes with personal attacks thrown in. In not one of those above cases had I done anything wrong. In not one case did I refuse to treat a patient or act anyway other than professional-nor did I treat them any differently than I would treat any other patient.
Despite what you think, not every mistake kills someone. And let me ask you-do you never make a mistake on your job? I realize that the stakes are higher for docs, much higher. People should certainly be able to sue for malpractice. I myself have been furious at docs for mistakes they have made with my patients and have stood up to them (as a PT you have to make the doc think it was THEIR idea.) I have also been furious about mistakes they have made with me. They are still human, however, no matter how much that bothers you. So please do not ever complain if your doctor acts like he is god, because you are expecting him to be god.
Please note: I'm not saying that mistakes are okay and should just be excused. They should absolutely be prevented and corrected and resistution made, also appropriate disciplinary measures. OK?
I have actually indurectly been on the recieving end of an error. My mother was in the hospital for cardiac testing. Her nurse didn't give her morning meds because she was written to be NPO for the test, which makes sense. But not when it comes to blood pressure, heart rate and siezure meds. Her meds were delayed enough (six hours) that it caused her to have a seizure during the test.
Needless to say, I was pissed, primarily because it is common sense in nursing that you don't hold those kinds of meds. You verify it with the doc. As a nursing assistant with 10 years experience, I know this, so should nurses with more training than me.
I'm not saying that people shouldn't be held accountable. But the way that people view the medical field, that every person in it should be infallable, is just not realistic. Even the stuff that should be common knowledge among the medical field will sometimes get missed because you are expected to do so much more with so much less lately.
Errors happen and a systems approach is the only realistic approach to reducing them.
Thinking you can just fire every person who makes a mistake is an emotional response that will just get 100% of hospital workers fired if carried to its extreme.
Realize what you are trying to achieve here. People's best efforts have got this down to 0.02%. In order to get from 0.02% to zero, you have be a very good problem solver.
Checklists are great, but when the checklist has more than a dozen things on it, it starts becoming routine and loses additional effectiveness. That is to say, it can help you get down to a 0.02% error rate, but not so useful for getting better. That's true even if you add more checklists.
Remember also, the idea of spending more money on healthcare contributed to a shellacking at the polls, so we need good ideas that don't cost any more.
Sounds tough, but I still think we'll get there as long as it isn't just a group of patients and families angry at health care providers. I've seen both sides of medical errors. I've seen some solutions that really make a big difference without costing more or just being more cumbersome. It's been a while since I've seen a news article about them though, so I better start a blog...
How's your appetite for tort reform if this affects your daughter?
there is no excuse for this.>
While I agree that it shouldn't happen, let's face it. Doctors are human. They are not perfect. Expecting perfection is just unrealistic, not to mention unsafe in itself. The extra stress that it puts on the doctors, who are already under tremendous stress, would only lead to more mistakes, not less.
Take into account that I work in a hospital. I see everyday someone on the medical team make some kind of mistake, even if it is as simple as mischarting something. Expecting the type of perfection will only lead to people covering up their mistakes, as has been done in the past to avoid punishment.
The JACHO commission has changed their reporting systems to become more of a learning system. They use the incident reports to review regulations at the hospitals, expect the hospital to create new training/policies to limit the same mistakes in the future.
We have an issue going on now where a nurse made a med error. It wasn't on a critical med, but the nurse who made the error reported it attempting to own up to the mistake, not someone else. They are now under suspension as opposed to being retrained or trying to figure out why the error occured. That will only lead to people not reporting the mistakes made, fear of reprisal.
Heh, it's a good day when your company makes another $35,000 for your mistake. Or as my next door neighbor found out on her death bed, the surgery you don't have could save your life. Sometimes what you have isn't as serious as what you end up with.
Sorry, but if a mistake is made the person making the mistake should be under investigation! That is a human life the mistake was made on, not some tree branch!
well said Haggi and Sean.
I would like to know why the hospital can expect an additional $35,000 to correct their own mistakes. Usually, when in a store, if a customer breaks something, they have just bought it. The physical and emotional trama of a patient learning their doctor and his staff left tools or trash inside of them should also have consequences for that doctor and his/her staff. THAT IS UNEXCUSABLE, I dont care how "human" a doctor is, if he/she cant do his/her job in an OR, then perhaps a different specialty is in order. One that doesnt entail cutting into another human being, but merely diagnosis and preventative care.
Here's a simple solution; have one medical technician to keep track of all the instruments, sponges, etc.; that would be their only task. If his/her count doesn't tally BEFORE closing then the surgeon needs to find it. The additional cost of having one extra person to do this should save the hospital and Dr. thousands of dollars and save the patients the agony caused by errors.
I recently had surgery in which I was given a local anesthetic. The doctor and nurse talked about their favorite tv program they had watched the night before instead of being quiet and paying attention to what they were doing. If this is typical in an operating room, then no wonder instruments and surgical sponges, etc. are left behind. When medical personnel are doing a procedure, their entire focus should be on what they are doing and on that patient. There is no excuse for anything being left inside a patient. A friend's daughter had surgery. An instrument was left inside of her. She had to have surgery, of course, to remove it, just days after having had her first surgery. This is inexcusable!
If a person is in engineering or retail or any other commercial/government business, and if your boss caught you "socializing" while "doing your work", instead of focusing on that project needing completion, believe me, there are consequences that will be met out. If it is routine/habitual, first the reviews get trashed and eventually you get replaced by someone who will focus and produce.
I understand the frustration of everyone here. Of course no one wants any complication in a surgery or proceedure. Many complain that their doctors act like they are gods, yet you expect them to be gods and never to make a mistake, never to act human! Yes, many mistakes are unexcusable. However, this is a culture where whenever someone admits to the slightest mistake-even if it does no harm to the patient-the book is thrown at them. In such a culture, mistakes can never be addressed and the reasons behind them corrected-those who make them can never be educated and retrained if necessary because everyone is so defensive and fearful of their jobs and their licenses. Probably most mistakes are never even reported due to these fears as well as the fears of lawsuits. I'm not saying that patients should not sue when a lawsuit is warranted-they should absolutely have that right. It's just that the whole system is so punitive right now. I'm not a doctor, so I don't know about leaving instruments behind in surgeries; but I am in the medical field. Some patients hold the threat of a lawsuit over your head like a club the entire time you treat them. I don't know how that is supposed to help better their treatment-it only makes me more cautious about trying different things. Also I might tend to be more likely to stop treatment sooner if it was not having the desired affect right away out of concern for being sued for billing them and not helping them or accused of making them worse. Not saying they shouldn't have the right to sue me if it is appropriate; just that it shouldn't be held over my head as a threat all the time-not if I am to treat my patients properly. (Fortunately, the vast majority of patients don't do that.)
Having said all that, it does seem like there would be a way to keep track of the instruments and sponges used in a surgery, especially if they were all counted. I've had patients point out to me that I forgot some part of treatment (I'm human), and I always say, "Wow, you're right! Thank goodness you reminded me. Always tell me if I do that, okay? And please ask if you have questions." When they give me info from the internet, I consider it. Hey, I'M not god!
Wow that's scary. I remember when I had my C-section, one of the nurses kept counting out loud. I didn't know why she was counting and it was driving me CRAZY (I was on all sorts of medication so I was kind of delirious lol) My mom told me afterwards that the nurse was counting the number of sponges that went in and the number that came out so that they could tell if any were left inside. Smart practice. Makes sense.
If a person has to have another operation or procedure, or stay days longer, due to an error by the surgical team, the hospital should not charge the patient! I would definitely fight that.
Are the Doctors and Staff getting Stupider? could be....
In an OR no other business should be on discussion, concenstration should be on the operation one member of staff should be there for only checking the equipments etc before, during and after the procedure. It's always better to be safe than sorry.
You say you work in a hospital and you are that uncaring? You try to pass it all of as "Doctors are human and they make mistakes?" That's a load and you know it. Doctors don't get the luxury of making mistakes. When they make a mistake, it kills somebody or it costs them so much money that they wish they were dead. I highly suggest you look for another line of work since you quite obviously do NOT belong in the healthcare field, even if it is just cleaning toilets in the hospital lobby.
If you are talking to me, what makes you so sure that I'm uncaring? Have you ever tried to work with a sword hanging over your neck? I wish you could ask any of my patients if they thought I cared for them. When an employee needed PT, they typically came to me for treatment; I also was typically assigned to treat the doctors-whose referrals we always needed. I cared very much for my patients and gave every one of them the best care I could possibly give them no matter how they acted towards me. I have had patients grab my rear, cop a feel (they were NOT confused-with a confused patient, of course, they can't help it), threaten to get me fired, one wote her congressman to complain despite the fact that I had given her special one-on-one care, and literally scream at me in front of all the other patients-sometimes with personal attacks thrown in. In not one of those above cases had I done anything wrong. In not one case did I refuse to treat a patient or act anyway other than professional-nor did I treat them any differently than I would treat any other patient.
Despite what you think, not every mistake kills someone. And let me ask you-do you never make a mistake on your job? I realize that the stakes are higher for docs, much higher. People should certainly be able to sue for malpractice. I myself have been furious at docs for mistakes they have made with my patients and have stood up to them (as a PT you have to make the doc think it was THEIR idea.) I have also been furious about mistakes they have made with me. They are still human, however, no matter how much that bothers you. So please do not ever complain if your doctor acts like he is god, because you are expecting him to be god.
Please note: I'm not saying that mistakes are okay and should just be excused. They should absolutely be prevented and corrected and resistution made, also appropriate disciplinary measures. OK?
I have actually indurectly been on the recieving end of an error. My mother was in the hospital for cardiac testing. Her nurse didn't give her morning meds because she was written to be NPO for the test, which makes sense. But not when it comes to blood pressure, heart rate and siezure meds. Her meds were delayed enough (six hours) that it caused her to have a seizure during the test.
Needless to say, I was pissed, primarily because it is common sense in nursing that you don't hold those kinds of meds. You verify it with the doc. As a nursing assistant with 10 years experience, I know this, so should nurses with more training than me.
I'm not saying that people shouldn't be held accountable. But the way that people view the medical field, that every person in it should be infallable, is just not realistic. Even the stuff that should be common knowledge among the medical field will sometimes get missed because you are expected to do so much more with so much less lately.
Errors happen and a systems approach is the only realistic approach to reducing them.
Thinking you can just fire every person who makes a mistake is an emotional response that will just get 100% of hospital workers fired if carried to its extreme.
Realize what you are trying to achieve here. People's best efforts have got this down to 0.02%. In order to get from 0.02% to zero, you have be a very good problem solver.
Checklists are great, but when the checklist has more than a dozen things on it, it starts becoming routine and loses additional effectiveness. That is to say, it can help you get down to a 0.02% error rate, but not so useful for getting better. That's true even if you add more checklists.
Remember also, the idea of spending more money on healthcare contributed to a shellacking at the polls, so we need good ideas that don't cost any more.
Sounds tough, but I still think we'll get there as long as it isn't just a group of patients and families angry at health care providers. I've seen both sides of medical errors. I've seen some solutions that really make a big difference without costing more or just being more cumbersome. It's been a while since I've seen a news article about them though, so I better start a blog...
Definitely agree. Taking a punitive approach to every mistake does not solve the underlying problem, what is causing the mistake to occur.